This range is provided by Arthur Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Arthur Recruitment

Senior Recruitment Consultant | Tech, Change & Transformation | Data & Cyber | Arthur - Insurance Sector Specialist

Lloyd’s / London Insurance Market Essential

Location: City of London (Hybrid – 3 to 4 days in the office)

Type: Permanent

Arthur has partnered with a leading Lloyd’s managing agency and specialist underwriter, writing over £500m in GWP across nine core classes. Backed by private equity and driven by data, innovation, and expertise.

The Role: Product Expert

They are introducing a brand-new role in their technology team—Product Expert—to take full ownership of their Workbench platform. This is a transformative business-critical application at the heart of the Technology Transformation Programme (TTP), initially supporting Underwriting and evolving to integrate other business functions over time.

You'll work closely with Underwriters, third-party vendors, and the wider tech team, ensuring the Workbench evolves to meet user needs while maintaining the scalability and flexibility needed for growth.

What You'll Be Doing

• Become the go-to expert for the Workbench application—own it, shape it, grow it.
• Engage directly with Underwriting and other internal stakeholders to gather, challenge, and document requirements.
• Manage relationships with third-party vendors, ensuring alignment with their development roadmap.
• Oversee enhancement and bug fix cycles, prioritising needs across user teams.
• Support onboarding, training, documentation, and user adoption across business units.
• Define and monitor KPIs, track product usage, and champion continuous improvement.
• Lead Product Working Groups, drive stakeholder engagement, and support change management.
• Ensure integration and collaboration with related tech platforms and applications.

What We're Looking For

• 3–4+ years’ experience in Product, Business Analysis, or Project Coordination.
• Stakeholder-focused: confident communicator who can translate technical jargon into business terms.
• A problem-solver: logical, detail-oriented, and solutions-driven.
• Familiarity with the Workbench concept, or similar platforms/tools.
• Vendor management experience – able to coordinate with third-party developers.
• Curiosity, initiative, and the drive to become a subject matter expert.

Bonus Points:

• Background in Underwriting Support, Business Analysis, or similar regulated environments.
• Exposure to BI or SQL is helpful, but not required.
• Previous experience in a smaller, agile tech team.

The Interview Process

• Discovery Call – 30 mins with Niamh + stakeholder
• 1st Interview – 45 mins focused on experience, stakeholder engagement & product thinking
• Final Interview – 45 mins with senior tech leaders

Ready to Own a Game-Changing Product?

Apply now!!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Insurance

Referrals increase your chances of interviewing at Arthur Recruitment by 2x

Get notified about new Product Specialist jobs in London Area, United Kingdom.

London, England, United Kingdom £35,000.00-£40,000.00 1 month ago

London, England, United Kingdom 1 week ago

Front Office - Private Equity Business Analyst

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 days ago

Product Specialist, Digital Technologies and B2C

Woking, England, United Kingdom 2 weeks ago

Payments Business Analyst - Banking - 95k

City Of London, England, United Kingdom 2 weeks ago

(Senior)Product Manager, Trading [Relocation to HK/SG]

London, England, United Kingdom 2 weeks ago

Business Analyst – Investment Risk (Asset Management)

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.