GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. With open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. The role This role will be working within the Turbo Growth team in our Global Growth Group. The Global Growth Group is a cross-functional organisation responsible for acquiring and growing SMBs. The team owns most of the early‑life merchant journey from merchant signup to ramp‑up. The Product Manager will work closely with the team’s Product Designer and Engineering Manager to develop and prove hypotheses through experimentation and possibly larger bets. You will also collaborate closely with Product Marketing, Customer Success, and other Product teams to achieve your goals. What excites you

Delivering customer and business value: Relentlessly focused on understanding and solving customer problems that lead to high usage of GoCardless. Problem discovery and prioritisation: Structuring complex and ambiguous product problems, defining the problem space, impact, and prioritisation process. Data‑led decision‑making: Using quantitative and qualitative evidence to support decisions and opportunity identification. Experimentation: Breaking problems into manageable chunks, testing hypotheses using A/B testing frameworks. Influencing and communication: Building collaborative relationships with teams, stakeholders and executives, translating complex, technical problems into understandable concepts, and convincing stakeholders of the best approach. Leadership: Setting direction and coordinating action across a range of teams and functions. Shipping stuff: Working with your team to support changes to completion, delivering consistent positive impact across your product area.

What excites us

Delivery of impact: You are focused on delivering business value through experimentation and have experience of doing that. Exceptional problem‑solving and analytical skills: Outstanding ability to tackle valuable customer and business problems, using a data‑led approach and a customer‑centric mindset. High agency: Willingness to take ownership of problems, resolve challenges, and adapt to a constantly changing environment. Collaborative leaders: Motivating and earning the trust of stakeholders and teams with a collaborative approach, despite having no direct authority.

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply. Compensation Base salary ranges are based on role, job level, location, and market data. While we strive to offer competitive compensation, our approach is to pay between the minimum and the mid‑point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity with fellow employees. The Good Stuff!

Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12‑month period. Hybrid Working: Our hybrid model offers flexibility, with in‑office days determined by your team. Equity: All permanently employed employees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off: Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days.

Life at GoCardless We’re an organisation defined by our values. We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity and care deeply about what we do, while staying humble. Our values form part of the GoCardless DNA and help nurture our culture and deliver impactful work. Equal Opportunity Employer GoCardless is an equal‑opportunity employer. We celebrate diversity and encourage applications from all backgrounds, including under‑represented groups.

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