Product Business Analyst (Contract)

London, England, United Kingdom

It has been determined that this role falls outside of IR35

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

As a Contract Business Analyst for the Product Workstream within Project Nova, you will be a crucial bridge between business needs and technical solutions, driving clarity and precision in our product lifecycle initiatives. You will be responsible for eliciting, analyzing, and documenting requirements for complex projects aimed at transforming AllSaints' product management and merchandising capabilities.

This role is central to the Product workstream of Project Nova, focusing on the implementation of process improvements (including PIM optimization and sample management), the rollout of a new buying and merchandising planning tool, and the adoption of digital product passports. You will ensure that business requirements are accurately captured and translated, contributing directly to the development of solutions that enhance product lifecycle efficiency and transparency across our global business.

ABOUT THE PROJECT AND TEAM

You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, and other Business Analysts across relevant workstreams (Product, Merchandising, Supply Chain, Digital). This role requires significant collaboration with business stakeholders (e.g., Design, Product Development, Buying, Merchandising, Sourcing, Marketing), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the business transformation powered by core technology for AllSaints.

WHAT WILL I BE DOING?

1. Requirements Elicitation & Management:

• Lead and facilitate workshops with diverse business stakeholders (e.g., Buying, Merchandising, Product Development) to elicit, analyze, and document detailed functional and non-functional requirements for product lifecycle initiatives.
• Translate complex business needs into clear, concise, and actionable user stories, use cases, process flows, and technical specifications, specifically for Digital Product Passports and a new Merchandise Planning tool.
• Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals, including PIM optimization and sample management improvements.
• Conduct thorough gap analysis between current and future state processes and data flows within the product lifecycle.

2. Process Analysis & Design:

• Map current state business processes within product development, buying, and merchandising, identifying inefficiencies and areas for improvement.
• Design optimized future state processes and data flows, leveraging new technologies and capabilities.
• Develop detailed process documentation, including swimlane diagrams, data flow diagrams, and workflow models.

3. Stakeholder Collaboration & Communication:

• Act as a key liaison between business users, the Product Owner, and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle.
• Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences.
• Support change management activities by helping to articulate the 'why' behind changes and preparing user documentation and training materials.

4. Testing & Quality Assurance Support:

• Collaborate with QA teams to develop comprehensive test cases and scenarios based on defined requirements for data quality, integration accuracy, and system functionality.
• Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution.

WHAT SKILLS DO I NEED?

• Extensive Business Analyst experience specifically supporting product lifecycle, merchandising, or supply chain projects within a retail or similar fast-paced industry.
• Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects.
• Direct experience working on projects involving Product Information Management (PIM) systems, sample management processes, Merchandise Planning tools, and Digital Product Passports.
• Strong proficiency in process mapping and business process re-engineering, particularly related to product data flows and system integrations.
• Solid understanding of product lifecycle stages (design, development, sourcing, buying, merchandising, retail).
• Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence).
• Excellent analytical, problem-solving, and critical thinking skills, with a keen eye for detail.
• Exceptional communication (written and verbal), interpersonal, and presentation skills.
• Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.

ABOUT THE LOCATION

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.