With over 30 years' experience in loyalty, 40+ million active members and over 125 brand partners, our client is a leader in the global loyalty space. We enable customers to earn incredible experiences and rewards.

Job purpose Our loyalty scheme manages the Avios currency, which millions of customers collect and spend every year, through our range of loyalty programmes. We offer customers many different ways to collect and spend Avios, from using our branded credit cards, shopping, or heading off on holiday, with over 125 different partners. In addition to working with world class partners, we also create proprietary Avios collection and spend products and services fully managed on our platforms, and are embarking on a journey to build out our owned channels through avios.com and our Avios App.

We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we’re looking for someone to set and execute on a strategy for using content to drive search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world’s best loyalty website and App.

What you’ll be doing ...