A leading consultancy in the UK is seeking a Process Engineer - Customer Journey Optimization Manager to develop strategies for improving customer journeys in Business Banking. Ideal candidates will possess banking experience, Lean Six Sigma skills, and strong stakeholder management abilities. This role involves autonomously driving change and coordinating the implementation of customer journey enhancements to ensure exceptional service delivery. Join a dynamic team where your input directly impacts customer experiences. #J-18808-Ljbffr