Make a difference where it matters most. ​ Are you a highly organised and proactive administrator with a passion for supporting volunteers and making a real impact? ​ Samaritans is looking for a motivated and highly organised Prison Support Administrator to support our life saving work in prisons. You’ll play a vital part in delivering the Listener scheme - a unique peer support programme that helps prevent suicide and provides emotional support to people in prisons. ​ Contract terms: ​ Fixed Term Contract (until 31 March 2026) - with possibility of extension when multi-year funding received £25,000 - £30,000 (FTE) per annum with Benefits Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences. Hybrid: Linked to our Ewell (Surrey) office with home and office working. In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month ​ What you’ll do: ​ In this role, you’ll provide essential administrative and operational support to our dedicated prison support volunteers, internal teams, and wider stakeholders across the prison estate. From triaging mailbox queries and coordinating meetings to helping onboard new volunteers and manage project documentation, your attention to detail and proactive approach will help us run an effective and impactful service. ​ Every hour. Every day. Every life – Samaritans is here for anyone struggling to cope. Our work in prisons is a crucial part of that mission. You’ll be joining a passionate, supportive team where your contribution directly impacts some of the most vulnerable people in our society. ​ What you’ll bring: ​ Proven experience in providing admin support within a busy team. Excellent communication and relationship-building skills. Strong IT skills and confidence managing databases. A keen ability to manage competing deadlines and priorities. An understanding of the prison environment or experience working with volunteers is desirable but not essential. ​ Why Samaritans? ​ At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. ​ For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​ ​ Apply now ​ To apply, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. ​ Applications close: 9am on Monday 1 September ​ Interviews: W/c 8th September