Company Overview

Sky is a leading TV, broadband, mobile, and media company that brings innovative products and services to customers across the UK and Ireland. Our culture is built on improving the way we work and the experience we deliver for millions of people.

Role Overview

This role sits within Enablement Platforms in UK&I Technology and reports to the Head of Software Engineering. You will support the customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and future products. You will work closely with Architecture, Engineering and Product teams to own platform strategy, bridge gaps, and translate technical benefits into clear narratives for stakeholders.

What you’ll do

• Define enabler features that drive the technology roadmap for your agile release train.
• Own the technology strategy, vision and systems architecture runway for your agile release train, informed by the wider technology strategy.
• Engage with wider architecture, engineering and product teams to gain consensus on approach and participate in relevant technology forums and governance.
• Ensure system architecture is ready for PI planning and work closely with engineering teams to ensure understanding of the capability changes proposed.
• Work closely with solution architecture and engineering to coordinate and communicate changes to shared capabilities.
• Take accountability for strategic initiatives, shared capabilities and cross‑cutting objectives driven from the platform portfolio, ensuring alignment within the product portfolio.
• Assist engineering teams throughout each PI to support delivery of the work.
• Support the breakdown of capabilities into features.

What you’ll bring

• Experience working within an agile framework at scale and aligning systems architecture with agile principles.
• Strong communication, collaboration and team skills with technology and business stakeholders.
• Deep understanding of technology architecture, frameworks and delivery lifecycles.
• Broad experience across architectural domains (data, infrastructure, integration, security, customer management, digital, app).
• Significant experience in a systems and engineering design background.
• Senior architecture or engineering role experience.
• Experience of customer relationship management systems architecture including customer engagement, commerce and fulfilment domains. Line‑management experience or willingness to support direct reports.
• Nice to have: Experience in media and/or telecoms industry.

Team Overview

Ground‑breaking projects, innovative tech and top‑tier innovation drive our UK&I Technology team. You will contribute to technology roadmaps that support our UK and Ireland businesses and focus on customer innovations for Sky Glass, as well as developing digital services for millions of customers across the UK.

Rewards

• Sky Q subscription
• Exclusive rates on Sky Glass
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Wide range of Sky VIP rewards and experiences

Inclusion & How You’ll Work

We are a Disability Confident Employer and welcome applications from all candidates. We will provide reasonable adjustments where needed. We have embraced hybrid working and will discuss the details during the recruitment process.

Office Locations

Livingston Watermark House
Free shuttle bus to Livingston North train station and the town centre. On‑site parking available for cars, motorbikes and bicycles.

Osterley Campus
10‑minute walk from Syon Lane train station. Free shuttle buses to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. Bike shelters, showers and subsidised restaurants, cafes, cinema, gym and beauty salon available on campus.

Leeds
Spacious tech hub under a mile from Leeds train station with ample parking and a subsidised gym.

We’d love to hear from you

Inventive, forward‑thinking minds bring together to work in Tech, Product and Data at Sky. We support diversity, contribute to a sustainable future and back your success. If you believe in better, we’ll back you all the way. Note: successful applications will require a criminal record check; offers may be withdrawn based on convictions.