Pre-Sales Technical Engineer

New Yesterday

Purpose
This role sits at the heart of our technical function.
The job holder plays a critical role in supporting partners throughout the entire customer journey — from pre-sales solution design to post-sales delivery — ensuring high-quality, reliable technical outcomes every step of the way.
Beyond external support, this role is also about sharing expertise internally, raising technical capability across the organisation and helping teams consistently deliver professional, high-value technical services.
Responsibilities
Pre-Sales
Maintain and develop the companies adopted CRM system ensuring all data relating to customers, projects and support tickets are accurate and up to date. Work with the internal staff of Hikvison to engage and support，partners, integrators, specifies and end user’s in an effort to maximize the design, specification and utilisation of Hikvision products and solutions. Proactively scope the technical solution required to address the customer requirements, to assess the customers’ met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision. Identify and support the training and development needs within partners and cu...
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Location:
Birmingham
Job Type:
FullTime
Category:
Engineering

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