Pre‑Sales Customer Solutions Engineer – Global Legal Tech SaaS, Remote Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? We’re looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. Step into a role where your skills will shine, your ideas will be heard, and your work will directly shape the success of law firms around the world. The Role at a Glance

Hybrid – London (Kings Cross) with travel to client sites as required Competitive salary and bonus possibilities Remote work is also possible

About the Company Comprehensive legal business management platform for midsize law firms. Fast‑growing, dynamic SaaS business with a global customer base. Your Background / Skills Experience in sales engineering or technical pre‑sales, knowledge of the legal industry, and experience with Salesforce CRM. Key Responsibilities Drive customer demos, translate complex ideas into clear, compelling solutions, build confidence, and drive meaningful adoption. About You Key Strengths

Excellent communicator with customers and internal teams; confident saying no when needed. Strong relationship builder – personable, empathetic, and able to understand customer needs. Curious and eager to learn; stays current with technology and industry trends. Proactive problem solver. Technically confident and quick to learn new technologies.

Experience & Qualifications Essential

Associate or bachelor's degree (or equivalent) in a relevant field, or equivalent experience. Proven experience in sales engineering or technical pre‑sales within tech. Strong communication and presentation skills; able to explain complex concepts to all audiences. Strategic thinker with strong problem‑solving abilities. Willingness to travel for on‑site customer work. Comfortable using Office 365.

Desirable

Experience with Salesforce.com. Knowledge or exposure to the legal industry.

Personal Skills & Competencies

Able to work independently and as part of a team. Strong multitasking and workload management skills. Effective time‑management practices. Excellent communication and interpersonal skills. Team‑oriented and collaborative mindset.

What We Offer in Return

Further development and growth of your sales technique with the support and sponsorship of senior sales leadership. Flexible working, unlimited leave. Competitive salary and bonus possibilities. Pension contributions. Private medical, dental and life insurance. Socials, lunches and team‑building events. Outstanding office in Kings Cross with free barista‑made espresso drinks and free beer on tap. Relaxed and friendly team who genuinely care about and trust one another. Fantastic training and development opportunities.

How to Apply If you’re ready to elevate your career, deepen your technical impact, and join a team that values curiosity, collaboration, and growth, we want to hear from you. Apply now and help us build the future of legal practice management. #J-18808-Ljbffr