Platform Services and Support Manager

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Platform Services and Support Manager
£66,185 - £74,841 + Benefits Milton Keynes | Hybrid (2x days a week in the office) FTC ending March 2027 AQA needs someone who can do more than just manage platforms. We're looking for someone who can lead a team through complexity, without losing sight of the bigger picture - or the technical detail. This is a senior role in our Assessment Technology group - the people behind the platforms that deliver GCSE and A-level results to millions of students every year. You'll be leading a team (and sometimes third-party suppliers) responsible for running, supporting, and improving our platforms and infrastructure. That means balancing day-to-day stability with long-term improvement. You'll need to set a clear direction and get people aligned behind it - then make sure things get done. You'll work closely with Architecture and Software teams and play a key role in delivering change across systems that are central to AQA's purpose. What you'll need to bring: Strong experience managing Azure platforms in complex environments where uptime matters.
A working knowledge of ITIL (and preferably more than just the Foundation certificate).
Enough technical depth to lead credible conversations about platforms and infrastructure - and to chall...
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Location:
Milton Keynes
Salary:
£70,000
Category:
Management & Consultancy

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