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Job Description

Role : Field Service Engineer – Photocopiers\nLocation: West Midlands\n\nAre you an experienced Field Service Engineer with a MFD / photocopiers exposure . This is a superb opportunity to join a respected and forward-thinking print solutions provider, supporting a diverse client base across the West Midlands\n\nYou’ll be part of a professional service team known for its technical excellence and customer-first approach, delivering expert maintenance, fault diagnosis, and installations for premium print technology.\n\nRole:\n\n * Responding to service calls and performing repairs on MFD equipment\n\n * Diagnosing faults and carrying out effective repairs through cleaning, adjustment, or part replacement\n\n * Completing scheduled preventative maintenance to minimise downtime\n\n * Installing new devices and ensuring optimal performance and customer satisfaction\n\n * Escalating complex issues and collaborating with technical support teams\n\n * Maintaining accurate service records and documentation\n\nIdeal Candidate Profile :\n\nWe’re looking for a confident, technically skilled engineer who thrives in a fast-paced field environment and takes pride in delivering exceptional service.\n\nKey Skills & Experience:\n\n * Proven experience supporting MFDs / photocopiers\n\n * Strong fault-finding and diagnostic skills\n\n * Excellent communication and customer service skills\n\n * Ability to work independently and manage time effectively across multiple client sites\n\n * A proactive mindset with a commitment to continuous learning and technical development\n\n * Full UK driving licence\n\nPackage:\n\n * Up to £32,000 + Bonus\n\n * Company Car, Mobile Phone, Laptop\n\n * Pension Scheme\n\n * Private Healthcare\n\n * 25 Days Holiday (rising to 28)\n\nHow to Apply\n\nClick the link below to submit your CV for consideration

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