Go back Epsom and St Helier University Hospitals NHS Trust

Phlebotomist/Receptionist

The closing date is 05 August 2025

The phlebotomy Department is part of the Cancer and Clinical Services Division, supported by a clinical lead with the reporting line that goes through a Service Manager, General Manager. The overall performance and governance oversight is provided by a triumvirate comprising a Divisional Medical Director, Director of Operations and a Director of Nursing.

The job involves taking blood from patients on the wards, in outpatient clinics and in patient homes. The department is currently open from 7.30 am to 5.00 pm, with staff working various shift patterns.

Main duties of the job

Phlebotomists are Clinical Support Workers who are expected to work as part of a team within a hospital environment and in the community. After appropriate training and demonstration of competence, they obtain blood samples from patients through venepuncture as requested by doctors, and train other healthcare workers to become competent at venepuncture.

Previous phlebotomy experience is desirable. We are looking for a responsible, adaptable person with good communication skills who can cope with the workload within this busy department as a receptionist and phlebotomist.You will be expected to work on Saturday/Sunday mornings and Bank Holidays on a rota basis for which extra payment will be given.This is mainly a cross-site role, and you will need to be a car owner/driver with a car available at all times and insured for business use, as some travel involves GP surgeries, Community clinics and patients' homes.

About us

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Person Specification

Qualifications and Training

• Good general education, Maths and English.
• Relevant NVQs or equivalent

Experience

• Experience of working as a member of a team
• Working in a busy environment (this experience may be transferable from non- employment area)
• Experience of working as a Phlebotomist, or working in a laboratory/ hospital environment and use of their computer systems
• Understanding of a range of routine work procedures

Additional Information

• Must have a driving licence and access to a vehicle

Knowledge and Skills

• Accuracy and attention to detail
• Basic keyboard Skills
• Customer care skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Epsom and St Helier University Hospitals NHS Trust

£29,179 a yearpro rata per annum inc hcas