An exciting opportunity has arisen for a Payroll Manager within a busy Payroll Operational team for a leading aerospace client based in Preston. The main objective of this role is to lead, motivate and inspire a team of Payroll Professionals who manage a number of high volume and high value monthly Payrolls across the business. This role requires a customer focused approach to service delivery and also encompasses performance improvement, process improvement and involvement in the delivery of Payroll related business projects.
Support the drive for standardisation across the company by working with change/project teams providing knowledge & experience into Statutory & Technical updates, Business Change requirements, – including the specification & design, ensuring changes to the operation and system are seamlessly embedded.
Duties will involve;
- Managing the team SLA's and KPI's to ensure that all Payrolls are delivered accurately and on time.
- Maintaining and monitoring daily/weekly quality statistics, thereafter providing recommendations.
- Lead on internal/external Payroll reviews/audits.
- Lead on the continuous improvement initiative within the team, implementing new ideas and better ways of working.
- Lead the team on the review and timely completion of all outstanding Finance Reconciliation items.
- Responsible for providing subject matter expertise to key projects including TUPE activities/acquisitions.
- Responsible for the ongoing review of existing processes and work instructions to ensure these remain up to date, relevant and fit for purpose.
- Assist with the coordination and submission of year end returns.
- Responsible for the transaction of BACS payments, FPS and all Pay cycle submissions.
- Lead on the end to end investigation of all Payroll defects, managing perception and complaints, including root cause analysis and preventative measures to ensure a positive outcome and to minimize future payroll incidents.
- Represent Payroll in internal and external meetings, events or forums.
- Lead on the review of the Business Continuity Plans to ensure relevance and to ensure that they are up to date.
- Responsible for managing key relationships with internal & external stakeholders.
People Management
- Responsible for all aspects of people management including managing absence, coaching, developing and motivating the team.
- Responsible for undertaking regular performance reviews, cascading of business objectives, identifying opportunities for continuous improvement, and individual development.
- Responsible for the analysis of work volume trends to establish the productivity levels and forecast future workflow and resource requirements.
- Responsible for the recruitment, training and coaching of new staff into the Payroll team to ensure maximum performance.
- Responsible for keeping abreast of changes in Employment and Payroll Legislation
- Deputise where applicable for the Pay & Reward Operations Manager
- Any other duties as and when required
The successful applicant will ideally have extensive Payroll Experience ideally in a Shared Service environment. You will have in depth payroll legislation knowledge, including appreciation for future changes and impact on payroll function. Knowledge of the Resource Link system knowledge or similar is required. Experience of data interrogation in order to analyse, troubleshoot and problem solve is essential along with the ability to deal and resolve difficult and emotive situations without escalation to a senior level.
Skills
- People Management/Leadership Skills (Coaching/Mentoring)
- Influencing skills
- Stakeholder management (at all levels)
- Excellent oral and written communication skills, including the ability to present ideas, data and results in an easy to understand format
- IT Literate (Word, Excel, Outlook)
Qualifications
- CIPP or equivalent (or willing to work towards) would be an advantage
- GCSEs or equivalent in Maths and English (Grades A-C)
Morson is acting as an employment business in relation to this vacancy.

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