Payroll Support Services Team LeaderWatford Head Office £40,000 - £45,000 +OTEMSS Infrastructure is looking for a Payroll Support Services Team Leader to lead, reshape and optimise a key operational function within the business.This is not a 'business as usual' team leader role. You'll take ownership of a payroll support function, lead a team through change, and drive improvements in how payroll, timesheets, and financial data are managed across the organisation.The RoleYou'll lead a team responsible for timesheet processing, pay and bill activities, and non-labour sales administration, ensuring everything is delivered accurately and on time.Alongside day-to-day leadership, you'll assess current processes, identify inefficiencies, and implement a more structured, scalable way of working across payroll support services.What You'll Be DoingLead, manage and develop a team of payroll support staffOversee timesheet processing, pay & bill activities, and data accuracyEnsure strong data integrity across payroll and finance systemsReview and restructure workflows to improve efficiency and outputMap processes and introduce clear, standardised ways of workingProduce and maintain process documentation (SOPs, workflows, training guides)Work closely with Finance, Payroll, Commercial and Operational teamsManage and improve E-timesheet systems and data flowsTrack and verify non-labour and team sales activityEnsure all processes meet compliance, audit and security requirementsDrive continuous improvement, reducing manual processes and inefficienciesWhat Success Looks LikeA clear, efficient team structure aligned to business demandImproved data accuracy across payroll and finance systemsConsistent delivery against deadlines and SLAsDocumented, scalable processes adopted across the teamIncreased productivity through removal of inefficient tasksAbout YouThis role suits someone who is confident leading change, not just maintaining processes. You'll be comfortable analysing how a function operates and making improvements where needed.You'll bring:Advanced Excel skills (data analysis, reconciliation, pivot tables)Strong experience working with payroll and/or finance systemsProven experience leading a team (ideally 5+ people)A structured, organised and analytical approachStrong problem-solving capability, particularly around data and processesThe ability to manage workloads in time-sensitive environmentsConfidence working across teams and influencing stakeholdersYou'll stand out if you have:Experience transforming or restructuring a team or functionExperience conducting workflow or task-mapping auditsExperience improving systems, processes or ways of workingFamiliarity with systems such as RSM InTime, Signal, or similarExperience producing process documentation or training materialsWhy Join MSS Infrastructure?At MSS Infrastructure, we support major infrastructure projects across the UK through skilled people, workforce solutions and operational expertise.This role offers the opportunity to make a real impact behind the scenes - improving how critical payroll and financial processes operate, while shaping a team and function for the future.Additional InformationReporting to the Head of Payroll ServicesLeadership responsibility for a team of 5Focus on both operational delivery and continuous improvementWe look forward to reviewing your application.We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.JBRP1_UKTJ