Payroll & Benefits Specialist - USA Focus

Insurance Business, London

£55,000 + Bonus

Your New Business

You will be joining a fast-growing, tech-enabled insurance business with a truly global footprint. With offices across the UK, Europe, North America and Australia, the company prides itself on its innovation, agility, and a forward-thinking approach to risk. As part of a high-performing HR team, you'll play a key role in delivering seamless payroll and benefits support to employees across the US and Canada.

Your New Role

As Payroll & Benefits Specialist, you will be responsible for managing end-to-end payroll and benefits processes across North America:

• Manage bi-weekly payroll operations for US and Canadian employees
• Liaise with external vendors to ensure accurate and compliant payroll processing
• Handle employee changes including starters, leavers, bonuses, statutory pay, and allowances
• Act as a key point of contact for payroll and benefits queries, escalating complex cases as needed
• Support monthly payroll reconciliation and reporting, and coordinate with Finance
• Administer a range of benefits schemes, including health, dental, vision, life insurance, 401(k), and more
• Coordinate open enrollment processes and assist employees with benefits selection
• Ensure compliance with federal, state, local, and Canadian payroll and benefits regulations

• 3 years' experience in North American payroll and benefits administration (US required, Canada desirable)
• Experience working with international payroll systems - ADP Celergo experience is highly desirable
• Solid understanding of US payroll legislation and working knowledge of Canadian requirements
• Strong Excel skills (including PivotTables, VLOOKUPs) and ability to work with large data sets
• Strong communication skills with the ability to manage vendors and collaborate with multiple stakeholders
• Detail-oriented mindset and a proactive, problem-solving approach

• Salary up to £60,000 (dependent on experience)
• Bonus: Discretionary annual performance bonus
• Benefits: Comprehensive benefits package including pension, private medical cover, and more
• Hybrid working, 3 days per week in brand new offices in central London