Operations Manager, Bath

Operations Manager

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Operations Manager\n\nDepartment: Digital, Data & Technology Group\n\nSalary: Starting from £38,249, rising to £45,413\n\nGrade: Grade 7\n\nContract Type: Full-Time, Open-Ended\n\nClosing date: Sunday 10 August 2025\n\nReference: ED12921\n\nAre you ready to lead and coordinate the operations that keep a digital department running efficiently?\n\nWe are seeking an experienced professional to join our Digital, Data & Technology (DDaT) team – a pivotal role ensuring the department operates smoothly and effectively in support of the University’s strategic ambitions.\n\nAs Operations Manager, you will lead all non-technical operations and administration within the department. You will work closely with the Chief Digital Officer and senior leadership team, overseeing governance processes, co-ordinating key meetings, managing reporting to university committees, and ensuring clear and timely communications across the department and beyond. You’ll need to engage confidently with senior decision-makers while remaining approachable and supportive to colleagues at all levels, building trust and ensuring effective collaboration across the department.\n\nActing as the first point of contact for non-specialist queries, you will build strong working relationships with colleagues in HR, Finance and other professional services.

You will also lead a small, diverse team, creating a positive, collaborative and inclusive working environment that supports staff wellbeing, cohesion and recognition.\n\nIn this role, you will:\n\n- Co-ordinate governance, leadership and management meetings, ensuring reports and papers are submitted on time.\n- Lead all aspects of non-technical processes and policies across the department, driving consistency and minimising duplication.\n- Manage departmental communications and facilities, ensuring a safe and well-organised working environment.\n- Provide high-quality administrative and strategic support to senior leaders.\n- Lead budget planning and support HR-related processes in partnership with business colleagues.\n\nWe are looking for someone who:\n\n- Has proven experience managing operations or administration in a complex environment, ideally in higher education or the public sector.\n- Can lead and motivate teams to achieve high-quality outcomes.\n- Is confident managing competing priorities and implementing effective governance and reporting processes.\n- Works proactively, with sound judgement and excellent communication skills when engaging a wide range of stakeholders.\n\nWe consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards equality and intersectionality, receiving a Silver Athena SWAN award. We truly believe that of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university.

We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.\n\nWe're very proud to be a signatory of the Armed Forces Covenant, an accredited Confident Leader; an autism-friendly university, committed to building confidence and supporting disabled staff.\n\nWhat we can offer you:\n\nWe're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer:\n\n- Free counselling services through Health Assured.\n- Cycle to work scheme.\n- Electric vehicle salary sacrifice scheme.\n- Staff discount at Team Bath gym.\n- Staff discounts on postgraduate tuition fees.\n- Staff discount on courses.\n- Generous employer contributory pension schemes.\n- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance.\n- A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning and more.\n- Free entry to the Holburne Museum in Bath.\n- Local discounts and more.\n- A family-friendly workplace.\n- An excellent reward package that recognises the talents of our diverse workforce.\n- Relocation allowance.\n- Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expenses.\n\nFind out more about our benefits and watch the video on our YouTube channel to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn.\n\nRight to Work in the UK:\n\nWe do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right-to-work requirements. Further information is available on our Application Support webpage.\n\nAnonymous shortlisting\n\nWe are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process.

To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.

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Location:: Bath
Job Type:: FullTime

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