Operations Manager

New Yesterday

An exciting opportunity has become available with our long-established client based in Stonehouse. They are seeking an Operations Manager to join their team on a full time, permanent basis.
Delivering training to over 10,000 candidates each year, the organisation designs and delivers high quality, bespoke courses across a broad range of areas including Lifting Operations, Materials Handling, Health & Safety, Construction and Plant Machinery, Transport, and Civil Engineering.
Your role will be pivotal in ensuring efficient day to day administration processes whilst building strong client relationships. Acting as a bridge between the client and the company, you will ensure client satisfaction while driving operational efficiency and business growth. This role will play a key position in the management team overseeing internal operations, staff supervision and process improvements.
Key Responsibilities:
-Oversee operational management, order processing, customer service and ensuring all internal processes are followed
-Lead, motivate, train and supervise the administration team
-Support and maintain CRM/ERP systems, process quotes and handle order progression
-Prepare and analyse performance and opportunity reports and forecasting weekly/monthly figures
-Maintain customer relationships, acting as the main point of contact for client concerns
-Identify and implement improvements ...
Apply
Location:
Stonehouse
Salary:
£40,000
Job Type:
FullTime
Category:
Management & Consultancy

We found some similar jobs based on your search