Operations Manager – Tech & Digital Product (Remote – UK)

Location: 100% Remote (occasional travel to London 2-4 times a year)

Salary: £65,000 - £75,000 DOE

We’re looking for a Senior Operations Manager to lead operations across development and product teams in a growing digital software business.

This is not a project management or admin role, this is about ownership, operational discipline, and predictable execution. You will establish and run the company’s core operational structures so that priorities are clear, decisions are tracked, and projects are delivered on time.

By owning the operational system, you free the CEO and CTO to focus on strategy, growth, and technical leadership, while ensuring development and product teams work efficiently and cohesively.

This role exists because the business is scaling, not because anything is broken. You’ll step into a position where your influence can directly shape how technical teams operate.

What You’ll Be Doing

• Line manage the Head of Delivery and Product Owners, setting clear expectations around ownership, accountability, and performance
• Run the company’s regular operational cycles, including weekly team check-ins, monthly progress reviews, and quarterly planning sessions
• Ensure meetings are structured, outcome-focused, and followed by clear actions with owners and deadlines
• Drive accountability across teams: follow-through, escalation, and delivery discipline
• Maintain visibility of company-wide deliverables, surfacing risks, blockers, or stalled work early
• Enforce consistent, high-quality use of ClickUp (or similar tools) across Product and Delivery
• Partner with the CTO to ensure engineering workflows align with Product and Delivery priorities
• Provide concise, actionable operational reporting to the CEO and CTO
• Identify and resolve inefficiencies, blockers, and unstructured workflows
• Support onboarding, internal initiatives, and cross-team coordination

• You design and run the operational system — others execute within it.

  
  

  About You

  You thrive on clarity, structure, and accountability. You enjoy turning ambiguity into predictable outcomes, especially across technical teams.

  You’ll succeed if you:

  • Enjoy creating clear ownership and ensuring follow-through across teams
  • Can bring order and consistency to complex, fast-moving environments
  • Know when to step in, delegate, or escalate
  • Communicate clearly and confidently at senior levels

  
  

  
  

  We’re looking for:

  
  

  • 5+ years’ experience in operations, delivery, or leadership across tech, SaaS, or digital teams
  • Strong line management experience, including senior staff
  • Proven ability to establish operational discipline and predictable execution
  • Familiarity with ClickUp, Jira, or similar work management tools
  • Fluent written and spoken English

  
  

  What’s On Offer

  
  

  • £65,000 – £75,000 salary (DOE) + discretionary bonus
  • Fully remote working within the UK with flexible hours
  • Enhanced annual leave entitlement
  • Health and dental cover
  • A senior leadership role with real authority and impact
  • The chance to shape how development and product teams operate at scale