Here at Sovereign Network Group our purpose is to provide good quality homes and places. We provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.

We currently have a fantastic opportunity for an Operations Manager to join our Property Team. This is a permanent role covering our Bournemouth, Christchurch, Poole locality you'll combine a mix of home and office working in our new Hurn Office to ensure a positive work/life balance.

There will be some travel required with this role across our operating areas.

The role

Reporting into the Locality Manager, you'll lead the delivery of pro-active property maintenance and improvement services across various workstreams, whilst championing our values and customer centric vision.

• Financial responsibility: Accountable for budget setting, forecasting and management across locality/s with a property activity of circa £4m+ PA. Contributing to the overall annual budgeting process
• People responsibility: You will lead a number of diverse teams of circa 6+ Direct reports, 30+ Indirect reports
• Autonomy: Within the broad direction of the Locality Manager, this role will have the autonomy to decide how the team operates, resources are deployed and how work gets done.
  
  

• Demonstrable experience in a similar role, with knowledge and practical experience from within housing, property services or repairs and maintenance sector
• Excellent leadership skills ideally with experience of managing a team
• A reputation for driving excellent customer service and a right first time service delivery
• Excellent stakeholder management skills with both internal and external stakeholders
• Ability to regularly review all aspects of service delivery to ensure resources are optimised and compliant in line with current regulations
• Proven financial management skills to produce management information and financial information in line with budgets and cost accruals data
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
  
  

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Opportunity to buy / sell up to 5 days holiday per year
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover