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Job Description

Are you an experienced Operations Manager based in or near Crawley? Ready to lead high-performing teams and deliver exceptional results?\n\nJoin Liberty and help the communities we serve!\n\nWe Can Offer You:\n\nWork-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime\n\t\nVehicle: Company Van or Car Allowance of 10%\n\t\nHealth & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more\n\t\nTraining & Growth: Ongoing professional development to keep you at the top of your game\n\nYour Role as our Operations Manager:\n\nManage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts\n\t\nOversee operational delivery, ensuring compliance with both statutory and regulatory requirements\n\t\nWork closely with Contract Supervisors and Admin Teams to deliver high-quality results\n\t\nEnsure accurate performance reporting against KPIs, budgets, and profitability metrics\n\t\nLead on health & safety, compliance, and technical quality, including toolbox talks and inspections\n\t\nBuild strong client and customer relationships and represent Liberty as a senior operational contact\n\t\nMonitor budgets, material use, and job performance to deliver excellent value for money\n\t\nDrive service improvements, contribute to strategic plans, and engage in service development and innovation\n\t\nSupport procurement and onboarding for growth opportunities across the region\n\t\nDeputise for senior leaders and contribute to Liberty’s strategic direction\n\nWhat We Need from You:\n\nFull, clean UK driving licence\n\t\nProven contract supervision experience, managing both technical engineers and office-based staff\n\t\nExperience in Social Housing, especially in Gas Service, Repair, and Installations\n\t\nHigh level of technical knowledge and problem-solving skills\n\t\nComfortable using PDA devices and completing accurate, high-quality documentation\n\t\nCity & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline\n\t\nStrong understanding of gas legislation and health & safety best practices\n\t\nExcellent customer service and communication skills with a caring, empathetic approach\n\t\nStrong coaching ability and experience managing change\n\t\nAnalytical, reliable, trustworthy, and driven by achievement\n\t\nA flexible, approachable, and proactive mindset\n\nWhy Liberty?\n\nWe’re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority.\n\nApply Today!\n\nClick “Apply” below to join Liberty as an Operations Manager.

We look forward to hearing from you!\n\nClosing Date: 13th February 2026 (We may close early due to high demand)

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