Operations Director

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Job Description

My client, a leading service provider are seeking an experienced and forward thinking Operations Director to lead commercial cleaning operations across a high profile London portfolio. This is a senior leadership role for someone who is passionate about service excellence and thrives in a fast paced, people centric environment.


Key Responsibilities:

  • Provide strategic and operational leadership across a large, diverse commercial cleaning portfolio.
  • Ensure exceptional service delivery, contract compliance, and consistent standards across all sites.
  • Lead, inspire, and develop regional managers and operational teams to achieve high performance.
  • Drive innovation, continuous improvement, and best practice throughout the operation.
  • Build and maintain strong client relationships to support retention and long-term growth.


Key Requirements:

  • Proven senior leadership experience within commercial cleaning or facilities management.
  • Strong commercial acumen, with experience managing complex contracts, budgets, and KPIs.
  • Excellent communication and leadership skills, with a genuine people first approach.
  • Strategic, solutions-focused mindset with the ability to remain hands-on when required.

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Location:
City Of London
Job Type:
FullTime
Category:
Business

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