Role : Site General Manager / Operations Director Location : Staffordshire Salary : £75,000 - £80,000 + Profit Share & Company Car / Allowance The Role This is an exceptional opportunity for a proven senior operational leader ready to step up into their first Operations Director-level role. Working for a PE backed, £100M T / O retail business, you will shape how the warehouse, transport, facilities and inventory teams operate, translating a strategic vision into a clear and effective operational plan. Key Responsibilities

Provide strategic and hands‑on leadership across warehouse operations, including picking, despatch, inventory management, facilities, packaging and transport. Maintain exemplary standards of Health & Safety across all operational teams and ensure full compliance with company policies. Translate the company's Strategic Plan into a clear, well‑communicated and prioritised Operational Plan. Act as the subject matter expert for all operational matters and take full operational responsibility for the site. Continuously review operational activities to drive improvements in cost efficiency, service performance and overall operational excellence. Anticipate upcoming changes to industry standards, legislation and best practice, ensuring the business remains compliant and competitive. Build and maintain strong working relationships with key internal stakeholders across the investment group Manage HR processes within the operations function, including disciplinary matters, grievances, performance, and Health & Safety obligations. Ensure consistent adherence to company policies, SOPs and best‑practice processes, promoting a culture of engagement, accountability, efficiency, safety and hygiene.

Key Experience

Proven experience in a senior operational leadership role, within a Logistics Distribution and Supply Chain environment (Ideally at Site General Manager / Operations Director level) Self‑motivated, proactive and results‑driven, with exceptional attention to detail. Highly effective communicator with the ability to influence and collaborate across cross‑functional teams. Strong organisational, time‑management and prioritisation skills. Excellent analytical and observational skills with the ability to identify issues and drive improvements. Confident using modern digital communication platforms (e.g., Zoom, Microsoft Teams) and proficient across Microsoft Office applications.

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