Role: Site General Manager / Operations Director
Location: Staffordshire
Salary: £75,000 - £80,000 + Profit Share & Company Car / Allowance

The Role

This is an exceptional opportunity for a proven senior operational leader ready to step up into their first Operations Director-level role. Working for a PE backed, £100M T/O retail business, you will shape how the warehouse, transport, facilities and inventory teams operate, translating a strategic vision into a clear and effective operational plan.

Key Responsibilities

• Provide strategic and hands-on leadership across warehouse operations, including picking, despatch, inventory management, facilities, packaging and transport.
• Maintain exemplary standards of Health & Safety across all operational teams and ensure full compliance with company policies.
• Translate the company's Strategic Plan into a clear, well-communicated and prioritised Operational Plan.
• Act as the subject matter expert for all operational matters and take full operational responsibility for the site.
• Continuously review operational activities to drive improvements in cost efficiency, service performance and overall operational excellence.
• Anticipate upcoming changes to industry standards, legislation and best practice, ensuring the business remains compliant and competitive.
• Build and maintain strong working relationships with key internal stakeholders across the investment group
• Manage HR processes within the operations function, including disciplinary matters, grievances, performance, and Health & Safety obligations.
• Ensure consistent adherence to company policies, SOPs and best-practice processes, promoting a culture of engagement, accountability, efficiency, safety and hygiene.

Key Experience

• Proven experience in a senior operational leadership role, within a Logistics Distribution and Supply Chain environment (Ideally at Site General Manager / Operations Director level)
• Self-motivated, proactive and results-driven, with exceptional attention to detail.
• Highly effective communicator with the ability to influence and collaborate across cross-functional teams.
• Strong organisational, time-management and prioritisation skills.
• Excellent analytical and observational skills with the ability to identify issues and drive improvements.
• Confident using modern digital communication platforms (e.g., Zoom, Microsoft Teams) and proficient across Microsoft Office applications.