Operations Director Fire and Security

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Operations Director Fire & Security Commutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire) c. £80,000 - £90,000 + Bonus + Director-Level Benefits Reports to: Managing Director / CEO Fire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary) About the Role for Operations Director - Fire and Security We are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvements Key Responsibilities for Operations Director/ Past Managing Director
Strategic Operations Leadership: Develop and execute operational strategies aligned with business growth objectives. Process Improvement: Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery. Project Delivery Oversight: Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction. Engineer Efficiency: Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance. Procurement & Supply Chain: Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment. Customer Experience: Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations. Data-Driven Decision Making: Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement. Team Leadership: Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence.
Required Experience for Operations Director - Fire and Security
Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK Strong understanding of EITHER Life Safety or Electronic Security such as CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery. Demonstrated success in scaling operations and improving efficiency in a growing business. Expertise in process optimisation, resource planning, Travel efficiency, Improving processes to help people and cost control. Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire.
Why Apply? If you are a Senior Operations Manager or Fire and Security Director now?
Be part of a dynamic leadership team driving significant growth. Influence the future of a leading Fire & Security company. Competitive salary £80k - £90k Performance-based bonus. 33 days holiday (including bank holidays) - and increasing Car Allowance or Car Scheme Director-level benefits package.
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Location:
St Albans
Job Type:
FullTime

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