Operations & Customer Support Assistant
10 Days Old
Pay: £13.05 per hour + bonus
Location: Outskirts of Bishop’s Stortford
Hours: 40 hours per week | Monday–Friday | 8:30am–5:00pm (30-min lunch)
Contract: Permanent
An established local business is looking for a proactive Operations & Customer Support Assistant to strengthen its office function. This is a varied role combining client communication with hands-on administrative coordination.
You’ll be part of a close-knit team where accuracy, responsiveness, and organisation are key. Full onboarding and system training will be provided.
The Role
Coordinate incoming enquiries via phone, email, and online chat
Maintain accurate records across internal systems and Excel trackers
Organise courier collections and monitor deliveries
Process physical items and manage associated documentation
Support general office operations as required About You
Background in customer-facing or administrative roles
Confident communicator with strong attention to detail
Comfortable managing multiple tasks and deadlines
IT literate, particularly with spreadsheets and databases Benefits
Performance-related annual bonus
Pension scheme
20 days annual leave
Free on-site parking and convenient rail access This vacancy is advertised by RecruitAbility Ltd, acting as an Employment Agency
- Location:
- Bishop's Stortford
- Salary:
- £13.05 /hour
- Job Type:
- FullTime
- Category:
- Administration
