Operations Coordinator - Tech Space - Hybrid

Join to apply for the Operations Coordinator - Tech Space - Hybrid role at RR

Operations Coordinator - Tech Space - Hybrid

Join to apply for the Operations Coordinator - Tech Space - Hybrid role at RR

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This range is provided by RR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Join a dynamic and growing Consultancy in a key support role that blends people skills with operations, project coordination, and client engagement.

If you're looking for a fast-paced position where no two days are the same, this is a fantastic opportunity to make a real impact.

As Operations Coordinator, you’ll play a central role in keeping our client projects running smoothly, supporting the talented teams who deliver them, and working directly with corporate clients. The role also involves occasional travel to client sites, ensuring hands-on support and effective relationship management where it’s needed most.

The Role at a Glance:

Operations Coordinator

London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits)

Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events

Full Time – Permanent

Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication

Company: IT Consultancy - Microsoft Dynamics 365 Specialists

Sectors: IT, Software, Tech, Digital, Technical, Creative

Your Background: Project Management. Project Coordination. Operations Management. Stakeholder Engagement.

Who are we?

We are a Microsoft Gold partner based in the heart of London, and our mission is to improve the lives and business success of our clients. We do this by transforming clients’ businesses with Microsoft Dynamics 365 business solutions, allowing them to thrive, scale, acquire new businesses, expand into new territories and much more.

With over 20 years’ experience, our agile team is firmly focused on delivering business-class ERP and CRM solutions in the cloud for clients in the finance and professional services sectors.

To us, our people are everything. We are firmly focused on helping everyone in our team to develop their careers and succeed. With a Positive, Progressive and Purposeful environment, we strongly believe in supporting and rewarding. You’ll not only receive invaluable experience but also ongoing training throughout your role. If you choose to work with us, you’ll be empowered to deliver best-in-class service to our clients. It’s a win-win!

The Operations Coordinator role:

You'll be at the heart of our operations - managing the project office, setting up and planning projects, coordinating schedules, and ensuring excellent communication with clients. Your ability to stay organised, think ahead, and build strong working relationships will be essential to our continued success.

This varied and influential role is perfect for a proactive, motivated self-starter with top-notch communication and organisational skills. You'll collaborate closely with our consultants, clients, and leadership team, becoming a vital part of our journey forward.

Key Responsibilities:

• Project Setup & Planning - Validate sales orders, review project readiness, set up projects in the management system, and initiate client communication.

• Scheduling & Coordination - Plan and coordinate project delivery; assign consultants based on skills, availability, and budget; organise kick-off meetings; schedule project and support calls.

• Project Execution & Oversight - Ensure all requirements are in place pre-delivery, monitor project progress against time and budget, escalate issues, and oversee project close-down.

• Consultant & Resource Management - Manage consultants’ schedules, timesheets, expenses, holidays, and attendance; maintain the project system and resource planner.

• CRM & Reporting - Keep CRM data current for accurate forecasting, client details, and utilisation reporting; run reports as needed.

• Client & Team Liaison - Respond to inbound client queries, maintain close communication with the Consultancy team, and support smooth service delivery.

• Process & Operational Support - Identify and implement process improvements; support Directors, Consultants, and Finance with information and billing.

A little about you:

• Relevant experience in a similar role

• Strong understanding of the tech sector; experience with Microsoft Partner projects a plus

• Proven B2B client engagement across SMEs and large corporates

• Highly organised with strong admin and task management skills

• Detail-oriented with a commitment to maintaining accurate records and processes

• Fast and accurate under pressure

• Clear and confident communicator, both written and verbal

• Builds strong internal and external relationships

• Self-motivated and deadline-driven with minimal supervision

• Calm, positive, and adaptable in high-pressure situations

• Quick to adapt and thrive in changing environments

• Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience, ideally Salesforce

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team!

Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Project Management, and Information Technology

• Industries

  Software Development and IT Services and IT Consulting

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