Operations and Safety Data Administrator Location: Wednesbury Depot, Potters Lane, WS10 0AR Salary: £33,386 per annum + Excellent Benefits! Contract: Full time, Permanent Benefits: MML Pension, 25 days holiday + Bank Holidays, Free tram & NX Bus travel for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly – people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. As Administrator, you will provide comprehensive administrative and data management support to the Operations and Safety teams. You will play a key role in maintaining documentation, supporting regulatory requirements, managing business systems, and helping the organisation uphold industry standards and safety practices. In addition to this, as our Operations and Safety Data Administrator you will: * Provide administrative support to the Operations and Safety leadership teams in line with the MML Safety Management System and relevant regulations. * Prepare high-quality reports for weekly, monthly and quarterly Operations and Safety meetings. * Support business-wide document control, including updates and administration reviews. * Assist with ongoing regulatory compliance across the organisation. * Input operational data into the LRSSB Tramway Accident and Incident Reporting (TAIR) system. * Assist with producing punctuality and performance data using the Smartrams system. * Support the maintenance of ISO standards including ISO9001, ISO45001 and ISO14001. * Provide administration for local health & safety meetings and excellence workshops. * Support the reporting process, including RIDDOR submissions. * Manage and maintain the MML iAuditor platform. * Raise business requisitions for Operations, Safety and Learning & Development departments. * Administer random drugs and alcohol testing schedules. In order to be successful in this role you must have / be: * Experience working in an administrative role. * Confident using databases, business systems and manipulating data into reports/documents. * Strong knowledge of Microsoft Office 365. * Excellent interpersonal and communication skills (written and verbal). * High attention to detail and confidentiality when handling sensitive information. * Ability to work collaboratively with colleagues across the organisation. * Trustworthy, reliable, punctual and professional in appearance. It would be great if you had / are: * GCSEs (Grade C/4 or above) in Maths and English. * Willingness to work towards IOSH Managing Safely qualification. * Ability to work independently and use initiative. * Flexibility to work hours that meet business needs. * Willingness to contribute ideas and support continuous improvement Why Join MML At Midland Metro Ltd, you’ll be part of a team committed to delivering safe, dependable transport for the region. You’ll be valued for your expertise, supported in your development, and encouraged to bring forward ideas that make a real impact. Apply now and play a vital role in keeping the West Midlands moving