OverviewWe believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists with deep expertise across multiple sectors. Our teams operate globally from offices in the UK, Ireland, US, Nordics, and Netherlands.Job DescriptionHybrid working — our approach is to be in the office or on client site a minimum of 2 days per week. The actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. This role is based at our London Victoria office. Apply asap.Role and focusAre you keen to work to build improvement capability and operations excellence? If so, this Operations and Improvement consultancy role could be for you! We are actively looking to recruit people at the Principal Consultant level. In the UK we work across all industries and sectors. This role will primarily be focused on our Financial Services Sector, specifically our Banking and Wealth and Asset Management Portfolio of clients.Our primary areas of focus are:Operational effectiveness and efficiency through Lean and Six Sigma techniquesProcess optimisationService designChange and implementation managementTraining development and deliveryQualificationsWe are seeking a talented individual with Financial Services cost optimisation and operational improvement experience. We are looking for candidates with skills and experience in the following areas:Core experience of delivering operational improvement across front, middle and back office service areasProven experience of leading assignments and teamsCore experience of working and delivering similar projects ideally within the Financial Services sectorA track record of realising business benefits and outcomesExperience deploying advanced techniques such as digital technologies, cost improvement, and change managementAbility to demonstrate leadership skills in large and diverse project teamsConfidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussionsAn aptitude for delivering creative as well as innovative solutionsThe ideal candidate will also have:An interest in developing new business (this activity can take several different forms depending on relative experience and rank)Ability to work independently, developing excellent relationships with stakeholders internally and externally, and delivering the highest customer service and business standardsExcellent interpersonal and team working skills; a natural integrator, comfortable navigating across system finance, service design, governance, capacity and workforce modelling and operational excellenceA drive for personal and professional progressionPrior consulting experience with a large consultancy firm or internal consultancy function would be highly desirableLean Black Belt certified desirableDelivery and client workFacilitating workshops, providing evidence-based insights and helping to manage complex and senior stakeholders. We pride ourselves on partnering with clients to deliver real and long-lasting value. Our Operations and Improvement consultants are expected to be hands-on, working with clients to bring energy, direction and expertise in solving operational and supply chain challenges.Development and benefitsIn addition to the formal benefits set out below, we are committed to the personal and career development of our consultants. Our team provides opportunities, support, training and coaching to help everyone achieve their potential. We are open to great candidates regardless of gaps in experience, and encourage you to apply. Apply today by completing our online application.Please note that some UK roles at PA Consulting require UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard; some roles require higher levels of National Security Vetting, with at least 5 years of continuous UK residency.We ask that you meet the residency requirements (British citizen or 5 years’ UK residency) as a prerequisite for security clearance. If you are unsure about eligibility, review the UK Government guidance on security vetting before applying.Additional Information and BenefitsLife at PA encompasses our people’s experience, growth opportunities and purpose-led meaningful work. Our purpose guides how we work with clients and teams, supporting communities to deliver insight and impact. We are committed to building a workplace that values diversity and inclusion.Health and lifestyle perks including private healthcare25 days annual leave (plus a half day on Christmas Eve) with the option to buy 5 additional daysGenerous company pension schemeOpportunities to get involved with community and charity initiativesAnnual performance-based bonusPA share ownershipTax-efficient benefits (cycle to work, give as you earn)We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to age, background, disability, or any other characteristic. We welcome applications from underrepresented groups.Adjustments or accommodations - If you need any adjustments or accommodations to the recruitment process, please contact recruitmentenquiries@paconsulting.comEnd of description
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