Operations Administrator Location: Sandwich (hybrid) Salary: £24,000 FTE Hours: Part time of 20 to 30 hours a week

We are recruiting for an experienced Operations Administrator to support clinical operations and play a key role in the smooth running of the UK clinic network.

About the role: Reporting to the Operations Manager, you'll help organise clinic schedules by coordinating staff and clinic availability, and keeping systems and communications up to date. You'll work closely with clinical staff and external partners, so clear communication and strong problem-solving skills are key.

Key responsibilities:

Coordinating clinic capacity by arranging Practitioners, Chaperones (internal and agency), and clinic locations Managing chaperone bookings and maintaining the Chaperone Booking Spreadsheet Liaising with clinics to ensure equipment, resources, and staffing are in place for appointments Monitoring clinic stock and equipment, managing delivery schedules, and acting on equipment faults Updating systems daily and maintaining accurate clinical and operational records Supporting the complaints process by recording and tracking cases and liaising with relevant parties Sending urgent GP referrals and managing insurer details for patient bookings Supporting the wider Patient Services team with call handling, appointment bookings, and aftercare enquiries during peak times or absence coverPerson specifications:

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