Operations Administrator

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Operations Administrator Newark, Full Time, Permanent £27,000 per annum plus Benefits
Our Newark based client is looking for a like-minded, enthusiastic and professional individual seeking a new opportunity as an Operations Administrator. You will be providing excellent service via telephone, live chat and e-mail as well as using a number of systems.
THE ROLE
As an Operations Administrator, your role will involve:
* Handling incoming enquiries
* Supporting tickets and amending details
* Responding to customer requests
* Loading data with excellent attention to detail (Excel skills required)
* Working closely with other departments including Finance, IT, Business Development and Marketing
* Creating and maintaining excellent customer relationships
* Keeping CRM up to date and accurate
* Handling customer complaints
THE CANDIDATE
The ideal Operations Administrator candidate will possess the following:
* Exceptional attention to detail
* Previous experience of Microsoft Office (particularly Excel)
* Ability to learn multiple bespoke systems (training provided)
* Excellent communication skills
* Experience within a similar Customer Service position would be advantageous
The ideal Operations Administrator will be required to use MS Excel to a high level – VLOOKUP's and data manipulation knowledge is required
THE BENEFITS
* 28 days annual leave (in...
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Location:
Newark On Trent
Salary:
£27,000 /annum plus excellent benefits
Job Type:
FullTime
Category:
Admin, Office, Secretarial & PA

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