JOB TITLE: Operations Administrator REPORTS TO: Operations Supervisor SUMMARY OF POST: The Operations Supervisor has three key tasks: 1. To assist the Operation Supervisor to ensure all company accreditations are achieved and maintained through reviewing SOPs, carrying out random quality checks on all aspects of the business, managing the auditing process with any external parties. 2. Manage the day to day tasks effectively and efficiently. 3. Direct support for the Operations Director and Operations Supervisor.

MAIN RESPONSIBILITIES: • Assist in all company accreditations with support from the Operations Supervisor o Assist the Operations Supervisor with all audits for the company (BSI Quality, Environmental, H&S, Cyber Essentials (CE and CE+), IT Service Management, NQA Information Security Management, Achilles, company H&S processes etc) o Carry out random checks to ensure standard operating procedures are being followed and investigate any quality issues. o ISO 14064: Management of the Carbon Footprint report o ISO 22301: Security and resilience – Business continuity management systems – Requirements o H&S monthly inspection o Complete customer and supplier questionnaires (adhoc) o Ensure all documents are retained on the server (Insurance certs, training certs, records for property management certificates etc.) o Ensure COSHH register is compliant and updated • Property Maintenance o Ensuring all aspect is property is maintained – Airconditioning, lighting, boilers, fire extinguishers, fire alarm, intruder alarm etc. o Sourcing external companies and obtaining quotes for approval. • Other: o New starter / Leaver process (PPE, IT setup, DBS, Passport, Driving licence checks, Induction packs, ID card, business cards etc…) o Process Leave requests. Prepare summary report for the Operations Director to review. o General telephone enquiries o Assist the Operations Supervisor with IT/laptops/CNC tickets/BTOP mobile/phone system o Create/maintain GoFormz app o Company Vehicle – maintaining spreadsheet, MID database, MOT/Service bookings/repairs for vehicles when handed back to PR o Assist the Operations Director/Supervisor with any projects o Assist the Purchasing team when staff on annual/sick leav