Location: UK, Cardiff (Hybrid)Company: Admiral The Operational Resilience Risk Manager will support the Group Head of Resilience Risk in establishing, embedding, and maintaining a robust Group-wide resilience risk framework. The role covers operational resilience, business continuity, and incident and crisis management across all entities within the Group. The role provides second-line oversight and challenge to ensure that the Group can prevent, adapt to, respond to, recover, and learn from disruption, maintaining continuity of services critical to customers, markets, and regulators. The role holder will also be expected to support ad hoc work as directed by the Head of Resilience Risk and the Group Head of ERM. The successful candidate will have a good understanding of operational resilience and resilience risk, governance, and assurance practices, knowledge of regulatory expectations, good communication skills, and sound commercial judgement. They will be collaborative and engaging, have integrity, and be resilient. Job role:

Support the development, implementation, and ongoing refinement of the Group’s resilience risk policy and framework, ensuring alignment to PRA, FCA and GFSC expectations, industry best practice, and the proportional needs of each entity. Contribute to baseline assessments of existing capabilities, identifying gaps and improvement opportunities, and support control testing, policy attestation, and production of training and guidance materials. Design, implement, and maintain the Group-wide incident and crisis management approach, supporting tabletop exercises, simulations, and periodic reviews to ensure continual improvement and lessons‑learned integration. Provide independent second‑line oversight and challenge across operational resilience, business continuity, and crisis response, including risk assessments, deep dives, thematic reviews, and assurance over entity‑level frameworks and testing. Support Group‑level crisis and incident management workstreams, ensuring the Group’s response strategy is embedded and that mechanisms are in place for effective disruption response and recovery. Monitor and support entities in meeting regulatory compliance milestones, including GFSC and FCA operational resilience requirements. Produce clear and timely risk reporting for senior stakeholders, including dashboards, trend analysis, and periodic regulatory submissions, while staying abreast of regulatory developments and industry trends. Facilitate and coordinate business‑led resilience workstreams to support consistent practice and aggregated reporting across the Group. Build strong relationships across the Group, representing Risk in relevant committees and working groups, and support education and awareness sessions for business areas. Promote a culture of preparedness and adaptability, encouraging proactive, customer‑centric resilience planning and decision‑making.

#J-18808-Ljbffr