Manpower are currently looking for an On-site Enterprise Scheduling Co-ordinator(self-employed) based in Cambridge

Our client inspires and supports discoveries that advance the quality of life. They provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Our client enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. They are collaborating with a leading pharmaceutical company based in the UK and are currently seeking a qualified individual for the crucial position of on-site Enterprise Scheduling Coordinator. This role involves efficiently managing vendor engineers (third party/subcontractor) for on-site maintenance tasks, as well as maintaining and updating a comprehensive schedule of services to ensure optimal customer satisfaction levels.

In this position, the candidate is committed to provide exceptional customer satisfaction at a fast-paced pharmaceutical site. This includes effectively planning and scheduling engineers for onsite maintenance, managing and updating service plans, building strong customer relationships, coordinating engineer visits, and performing various administrative duties. Additionally, we monitor performance metrics, answer customer queries, manage customer assets, run reports, schedule inductions and training, supervise costs, and solve com...