Online Specialist - Sales Growth

New Yesterday

We have a fantastic opportunity for a sales focused account manager to take a key role in shaping and driving our Online growth strategy.

Working as part of our dynamic Online team, you will be based in our head office with the flexibility of a hybrid working pattern, there may also be times when you would be required to carry out some tasks from our online stores.

In this role, you will play a pivotal part in helping to identify new business to business customers and managing those accounts. From cold contacts to growing accounts, great communication and organisational skills are essential to ensure you have full impact.

Your passion to deliver a high level of customer service will help to keep customers coming back and you will work with relevant teams across the business to harness the power of large data sets, provide exceptional availability and grow an industry leading product.

Applicants will be based in our head office, situated in the Bradford area for a minimum of three days per week. There may also be times when you would need to travel further to visit our stores and stay overnight to support our stores or new initiatives or trials.

You'll be responsible for things like; Identifying new businesses to service and nurture.
Managing business to business accounts for our Online Customers, keeping in regular contact to ensure satisfaction.
Work closely with internal stakeholders, to ensure that supply chain, retail operations and logistics relationships are built and maintained.
Use data to drive decisions, performance improvements, and strategic recommendations
Identifying ways to improve the key metrics of customer experience and sales.
Collaborate with stores and our field teams, listening to feedback and identifying opportunities.
Be part of the expansion plan, supporting new stores opening across the estates
About you

You'll need skills and experience like this; Experience in a similar role - where you have identified sales opportunities within current and future accounts
Excellent analytical ability with advanced skills in Excel or Google Sheets
Experience with SQL is a strong plus (but not essential)
A good understanding of how online retail and delivery operations work, especially in a grocery environment
A natural problem solver who can turn complexity into clarity
Highly self-motivated and proactive - always looking for the next improvement
Strong communication and organisational skills and the ability to influence across multiple teams, with effective stakeholder management skills
A real passion for improving customer experience, with energy, curiosity and a hands-on approach
Commitment to identifying opportunities to drive sales
About us 15% colleague discount in our stores and online, plus 10% for one friend/family member
Annual bonus scheme
Generous holiday entitlement
Company pension contributions
Private healthcare
Perks with over 850 retailers
We're Food makers and Shopkeepers and together, we make Morrisons. We're the only UK retailer with our own manufacturing business spread across 18 sites, not to mention nearly 500 stores, we've lots of opportunities for you to play your part. So, whether you want to make the freshest food, sell it, or join us in our head office, we'd love to meet you...

Keep up to date with our latest campaigns, project updates and opportunities to get to know us better https://www.linkedin.com/company/morrisonsjobs/posts/?feedView=all
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Apply
Location:
Bradford
Salary:
not provided
Job Type:
FullTime
Category:
IT;Sales

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