Online Manager

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Job Title

Online Manager


Location

Wrexham


Employment Type

Full time


Contract Type

Permanent


Shift Pattern

Work Shift: Days


Hours per Week

45


Salary

Competitive salary plus benefits


Category

Store Management


Closing Date

28 January 2026


At Asda, we want you to find your everything. As our Online Manager, you’ll lead the store’s online shopping operation—ensuring customers receive a fast, accurate, and friendly service whether they choose home delivery or click & collect. You’ll oversee the picking, packing, and dispatching of online orders, making sure every item meets our quality standards, and every delivery is on time. You’ll manage a team of personal shoppers and delivery drivers, ensuring they’re motivated, well-organised, and focused on delivering a brilliant customer experience. You’ll also use data and insight to manage volume, improve efficiency, and respond to customer feedback. What makes a brilliant Online Manager: • Customer-focused: You understand the importance of convenience and reliability in online shopping and deliver it consistently. • Operationally strong: You’re confident managing logistics, order fulfilment, and delivery schedules in a fast-paced environment. • Tech-savvy: You’re comfortable using systems and data to track performance, manage capacity, and solve problems. • Leadership: You lead by example, support your team, and create a culture of accountability and service excellence. • Detail-oriented: You ensure accuracy, freshness, and quality in every order. • Adaptable: You thrive in a dynamic environment and can flex to meet changing customer demand. What you’ll bring: • Experience managing or supervising in a retail or logistics environment. • Strong organisational and planning skills. • A passion for leading teams and delivering great service. • Confidence using technology and data to drive performance. • Flexibility to work a range of shifts, including early mornings, evenings, and weekends.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

Apply
Location:
Wrexham
Salary:
Competitive salary plus benefits
Job Type:
FullTime
Category:
Store

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