About the Betting and Gaming Council (BGC)

The Betting and Gaming Council is the standards body for the betting and gaming industry and its members include betting shops, casinos and online betting and gaming companies.

Betting and gaming is a key part of the UK’s dynamic and diverse leisure and entertainment industry. The industry contributes over £4 billion in taxes to the UK Exchequer and provides work for over 110,000 people. As the single industry body, we work with our members, large and small, to raise standards, create a culture of safer gambling and build public and institutional trust in our world class industry.

Established in 2019, the BGC puts the customer first to drive standards over and above regulatory requirements to ensure a safer, fairer betting and gaming experience for all.

The opportunity: Office and Facilities Coordinator (Part-Time)

The BGC has built a strong and professional team delivering for our members and their strategic priorities. We are now seeking an Office and Facilities Coordinator to join our Operators team to help ensure the smooth and efficient daily running of the BGC office.

The role is part time, based in our offices in Westminster, with salary £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) per annum dependent on experience.

About you

You must be detail-oriented, efficient, and comfortable handling administrative tasks, and communication with members and contractors. The ideal applicant should have office management experience, be proficient in MS Office, and show strong organisational skills. This is a fantastic opportunity for someone who thrives in a fast‑paced, collaborative environment and enjoys being the go to person for keeping the office running smoothly. The role requires a proactive individual to ensure efficient office management and support for the team.

Job Description

Job Title: Office & Facilities Coordinator (Part-Time)

Location: Westminster, London

Working hours: 4 days per week, 10:00am–3:00pm (20 hours per week)

Employment type: 12 months fixed term contract

Reports to: Executive Assistant to CEO

Job Purpose

·        To support the smooth day-to-day running of the organisation’s Westminster office by providing reception, office management and administrative support.

·        To act as the central point of contact for office operations, visitors, suppliers and facilities, helping to maintain a professional, organised and welcoming working environment.

Key Responsibilities

Reception & Front of House

·        Welcome visitors and stakeholders to the office and manage reception duties.

·        Manage the organisation’s main phone line, directing calls as appropriate.

·        Monitor the info@ inbox and forward enquiries to relevant colleagues.

·        Ensure the office environment remains professional, organised and welcoming.

Office & Facilities Management

·        Support the day-to-day operation of the office.

·        Order and manage office stationery, groceries and general supplies.

·        Coordinate recycling and waste arrangements in line with building requirements.

·        Liaise with building management on facilities issues.

·        Coordinate cleaning services and schedules.

·        Liaise with the organisation’s IT support provider regarding office technology and meeting room systems.

·        Manage relationships with external vendors and contractors for maintenance or repairs.

·        Manage staff access cards and key fobs.

Meetings & Office Support

·        Prepare meeting rooms for in-person meetings, including room setup and refreshments where required.

·        Provide printing and logistical support for meetings, including Executive Committee meetings.

·        Assist with meeting room bookings and general meeting administration.

·        Provide diary support and occasional cover for colleagues where required.

Administrative Support

·        Provide administrative support to the Membership and Events Coordinator as required.

·        Provide general administrative support across the office as required.

HR & Staff Support

·        Support onboarding of new employees, including coordinating access passes, equipment and office orientation.

·        Assist with general HR administration where required.

Attitudes, knowledge and skills required

Essential

·        Previous experience in an office coordinator, office manager or similar office operations role.

·        Strong organisational and administrative skills.

·        Experience coordinating with external suppliers or service providers.

·        Good IT skills, including Microsoft Outlook, Excel and Word.

·        Professional, approachable and reliable, with strong communication skills.

·        Positive and engaging team member within an office environment.

Desirable

·        Experience supporting senior meetings or executive-level administration.

·        Experience supporting HR administration or staff onboarding.

·        Familiarity with basic office health and safety procedures.

Salary

For a 20-hour per week role in Westminster:

Salary range: £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent)

A competitive salary for the responsibilities outlined is likely to be: £18,000 – £19,500 per year

How to apply

Please send your application to Recruit@beststarthr.com, quoting the BGC and the title of the job you are applying for. Please submit your CV with a covering letter explaining:

• Why you would like to join the BGC.
• How you would make a great candidate for the role, highlighting experience and knowledge in all areas of the role.

Applications will close on at 5pm on Thursday 30 April, with interviews taking place in May. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

To promote equality and fairness in the application process, we will be anonymising all applications. Any applications submitted directly on Linkedin will be automatically rejected.