Salary: £12.50 £13.00 per hour - 40 hours over 5 days Hours: Night Shifts (including weekends and bank holidays) Benefits: Company pension, discounted/free meals, employee discount, on-site parking We are recruiting for a dedicated and pro-active Night Porter for our client, a well-established hotel in the heart of Chester City Centreto join their team. This is an exciting opportunity for an experienced hospitality professional with strong leadership skills to take ownership of night operations and deliver exceptional guest service. The Role As Night Porter, you will be responsible for overseeing the smooth running of the hotel during the night shift. This is a hands-on position, requiring both operational oversight and guest-facing excellence. You will lead and motivate the night shift team, ensuring high service standards, operational efficiency, and guest satisfaction at all times. Key Responsibilities Supervise and lead the night shift team, ensuring duties are carried out effectively. Deliver outstanding guest service, addressing inquiries and resolving any issues promptly. Oversee night operations including front desk management and security protocols. Conduct property inspections to maintain cleanliness and safety standards. Keep accurate records of nightly activities, incidents, and guest feedback. Work collaboratively with other departments to ensure seamless day-to-day operations. Support the implementation of policies and procedures that enhance guest experience. About You Proven supervisory experience within the hospitality sector (essential). Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication skills; additional languages are an advantage. Solid understanding of hotel operations and guest service standards. Professional, calm, and tactful when handling challenging situations. Highly organised with strong attention to detail. Flexible to work night shifts, including weekends and holidays. GCSE or equivalent (preferred). If you wish to know more and you are passionate about hospitality and possess the necessary skills to lead a team effectively during the night shift, we would love to hear from you so please apply today! TPBN1_UKCT