Night Manager

New Today

Are you searching for the next opportunity where creativity meets hospitality? We are the nhow hotel London a quirky, unique and fun hotel l ocated on the vibrant border of Shoreditch, were bold, creative, and full of personality. Designed by the world-renowned Foster & Partners and brought to life with the imaginative flair of architect James Soane, our hotel blends classic British icons with contemporary designthink a Big Ben rocket sculpture and a modern LED fireplace wrapped in wood.
Since opening in January 2020 and reopening in July 2021, weve become a hub of innovation and style. Our theme, Old London Reloaded, is reflected throughout our eight-storey property, which features a restaurant, bar, gym, networking spaces, and meeting rooms.
At nhow London, we aim to deliver more than just a staywe create memorable experiences. Every guest visit should feel fresh, exciting, and uniquely nhow.
What a re we looking for?
We are looking for a confident, guest-focused Night Manager to lead our overnight operations and ensure the hotel delivers the same exceptional nhow experience even when the city is sleeping.
This is a key leadership role for someone who thrives on responsibility, brings calm professionalism to night-time operations, and enjoys working in a creative, lifestyle-driven environment.
What is in it for you?
As part of the nhow London teampart of the international Minor Hotels groupyoull enjoy a supportive, engaging, and growth-oriented work environment. We believe our people make the difference, and were proud to offer excellent working conditions and benefits, including:
Learning & Development : Access to outstanding training and international development opportunities through our University/Talent programmes.
Global Hotel Discounts : Enjoy employee rates at all Minor Hotels worldwide.
Family & Friends Benefits : Special accommodation and F&B discounts for your loved ones across our global portfolio.
Career Progression : Internal vacancies across Minor Hotels globally.
Health & Wellbeing : Westfield Health coverage and exclusive rewards
Referral Bonus : Earn rewards through our Refer a Friend scheme.
On-Site Perks : Complimentary meals while on duty, access to our gym, and dry cleaning services.
Retirement Planning : Contributions to the Peoples Pension scheme.
Annual Bonus : End-of-year bonus.
Key Responsibilities
As Night Manager, you will beresponsible for ensuring the safety and security of all guests during night hours while maintaining operational standards and delivering exceptional service. Key responsibilities include:
Lead and supervise all night operations, ensuring a smooth and efficient service delivery.
Manage the Night Team, providing guidance, support, and performance oversight.
Oversee the night audit process, ensuring accurate financial reporting and compliance.
Act as the primary point of contact for guest enquiries and issues overnight.
Ensure all health, safety, and security protocols are adhered to at all times.
Complete operational reports and ensure effective handovers to the day teams.
Monitor and maintain brand standards across all areas of the hotel.
Qualifications & Skills Experience as a Night Manager, Front Office Supervisor, or similar hospitality leadership role
A strong sense of responsibility and the ability to stay calm under pressure
A natural leader with excellent communication skills
A guest-first mindset and a commitment to service excellence
Good knowledge of hotel systems.
A passion for hospitality, creativity, and delivering memorable experiences
Flexibility to work a night-shift pattern, including weekends
Ready to Join Us? If youre ready to lead the night shift and be part of a dynamic, design-driven hotel , wed love to hear from you.

Apply now and be part of something extraordinary at nhow London.

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Location:
London
Job Type:
FullTime

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