Night Manager- 4 on 4 off ***luxury hotel***
Incredible benefits
We are looking for an enthusiastic Night Manager tojoin our family on a full-time basis. We are looking for someone with previous hotel Night Manager experience withexcellent communication skills and strong attention to detail. Someone who hasa positive attitude towards training and development and enjoysdelivering personalisedoutstanding service to our guest. This position reports to the Front Office and Hotel Manager.
Location: Milestone Hotel & Residences, Kensington
Employment type: Full-time
Working pattern : Shift work 4 days on 4 days off
Salary : £34,197 per year + service charge
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.
The Milestone Hotel and Residences part of the Red Carnation Hotels , is a beautiful five star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's.
Key Responsibilities as a Night Manager:
Manage the smooth operation of the hotel during the night
Comply the daily report and run the night audit
Lead a professional team ensuring guests are received in the correct manner
Be responsible for the security and safety of the hotel
Lead and developing your team
Bring innovative ideas and experiences that enhance our guests stay
What are we looking for?
Previous Night Manager experience in a hotel, preferably in a luxury or five-star environment.
Excellent communication skills, with the ability to lead a team and interact professionally with guests.
Strong attention to detail, ensuring accuracy in night audits and reporting.
A positive and proactive attitude toward training and personal development.
Ability to maintain high standards of service and security throughout the night shift.
What's in it for you?
Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
Professional, award winning learning and development opportunities from day one.
Fantastic recommend a friend and family bonus scheme worth up to £600.
Enhanced paid maternity leave & paternity leave.
50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
Discounted accommodation rates at Red Carnation Hotels worldwide.
Two paid volunteering days each year, because we care about our community.
Access to immediate Employee Assistance Programme, because we care about our employees.
Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
Social and team building events per hotel.
Global Employee Appreciation Party, where we get to celebrate our incredible teams.
Free meals on duty.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK.
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