New Business ITSM Sales Executive / ITSM Solutions Sales Location: Hybrid Watford (3 days per week in office)

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Type: Full-time Salary: £60,000 £80,000 + Commission (OTE £120,000 £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role in expanding our presence across the ITSM landscape. Key Responsibilities New Business Development & Lead Generation Drive new logo acquisition through outbound prospecting, targeted campaigns, and networking

Identify and engage decision-makers across IT, Operations, and Service Management

Qualify, nurture, and convert leads using a consultative, value-led approach

Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator

Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements

Deliver tailored demos, presentations, and proposals aligned to business needs

Manage complex, multi-stakeholder sales cycles effectively

Own the full sales lifecycle from prospecting through to close and handover

Position solutions as strategic partnerships that enhance service delivery and efficiency

Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management)

Share customer insights to support go-to-market and product strategies

Collaborate with Marketing, Product, and Partner teams

Maintain accurate pipeline management and forecasting

What Were Looking For Required Experience & Skills Proven success in new business (hunter) xehkeey sales within ITSM orIT services environments

Experience selling ITSM solutions or services

Strong understanding of managed services and recurring revenue models

Experience managing complex B2B sales cycles

Excellent communication, presentation, and consultative selling skills

Self-motivated, results-driven, and accountable

Desirable Knowledge of ITSM frameworks such as ITIL or SIAM

Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ

Global offices across London, Finland, USA, and Germany

Collaborative, growth-focused environment with strong autonomy and support