Keep our network moving. Lead a high-performing team. Be our next Network Support Team Leader!

At Intercity, were passionate about delivering an exceptional customer experience and our Network Operations Centre is right at the heart of making that happen. Were looking for a Network Support Team Leader to help us continue providing the reliable, responsive, and high-quality support our customers depend on every single day.

If youre someone who thrives in a fast-paced environment, loves solving problems, and enjoys bringing out the best in others, this could be the ideal next step for you.

About the role

As our NOC Team Leader, youll play a key role in ensuring our network services run smoothly and efficiently. This role involves managing our Tier 2 NOC engineers. Youll lead and develop a team of NOC Operators, support day-to-day operations, and help shape how we continue to deliver award-winning service to our customers.

This is a hands-on, people-focused role where youll combine technical understanding with practical leadership to keep our services operating at their best.

This role is office-based in Bolton , this site operates 24/7. Some flexibility may be required for operational needs, customer site visits, or incident response.

What youll be doing as a Network Support Team Leader

No two days are the same...