Network Support Lead

New Yesterday

Network Support Lead Permanent Salary: £65,000 - £75,000 (+ bonus) Location: Worcester We are looking to recruit a Network Support Lead for a leading technology consultancy. My client have a fantastic reputation in the market for combining deep technical expertise with outstanding customer service, the business specialises in LAN, Wi-Fi, Collaboration, and WAN technologies, supporting customers with innovative and secure IT solutions. The Role This is a hands-on technical leadership role, balancing operational oversight with direct involvement in solving complex network issues. You will act as a senior escalation point for the team, manage high-priority incidents, and ensure service levels are consistently met, all while maintaining excellent customer relationships. You will lead by example, mentoring and guiding the team while remaining actively involved in day-to-day technical activities. This is an excellent opportunity for a technically skilled network professional to step into a leadership position without losing hands-on engagement. Key Responsibilities Lead and support the Service Desk team in day-to-day network and technical operations. Act as first point of escalation for complex technical issues, including Major Incidents and Priority 1 tickets. Oversee ticket resolution, monitoring alerts, and ensuring pr...
Apply
Location:
Worcester
Salary:
£75,000
Job Type:
FullTime
Category:
IT & Computers

We found some similar jobs based on your search