Neighbourhood Manager

New Yesterday

Neighbourhood Manager
Location: Hybrid / Ealing
Salary: £34,800.00 - £37,070
Contract: Permanent / Full time
Working hours: 35 hours per week Mon-Fri 9am-5pm
This role requires a Standard DBS check.

About us
A2Dominion is a housing provider operating acrossSouthern England. With a rich history spanning over 70 years, we are committedto creating vibrant, sustainable communities that enhance the lives of ourresidents. At A2Dominion, we pride ourselves on our values of integrity,innovation, and inclusivity. With a dedicated team of professionals, weconsistently strive to exceed industry standards.

Role overview
Are you ready to make a real impact in the heart ofvibrant communities? As a Neighbourhood Manager at A2Dominion, no two days willever be the same. You'll be the face of the company, directly shaping the livesof residents by providing the support, care and attention that make theircommunities thrive!

You'll play a crucial role in delivering exceptionalneighbourhood management across a diverse portfolio of residential and mixedtenured buildings. Your work will directly enhance the safety, wellbeing andsatisfaction of our residents, while ensuring compliance with all regulations. From conducting estate inspections and managing buildingsafety, to handling tendency issues like Noise Complaints andsafeguarding, you'll be at the forefront of creating vibrant, thrivingcommunities.

If you're passionate about making a difference, buildingstrong relationships, and driving high-quality service, this is youropportunity to help shape the future of our communities!

Key responsibilities
- Conduct estate, scheme, and property inspections tomaintain high standards of safety and cleanliness.
- Support residents with tenancy management issues such asnoise complaints, disputes, and safeguarding concerns.
- Work closely with internal departments and externalpartners to address building maintenance and safety.
- Engage with residents through regular communication,ensuring their concerns are heard and acted upon.
- Provide tailored support to vulnerable individuals andfamilies, ensuring their needs are met.
- Gather feedback from residents to continually improveservices and ensure satisfaction.
- Represent the company in external meetings, attend courtproceedings, and support residents through various issues.

More about you
You're passionate about making a difference and have astrong foundation in housing management, with experience or a willingness tolearn about building safety, fire safety, and tenancy issues. You understandthe importance of safeguarding and are committed to helping residents,especially vulnerable groups, feel safe and supported.

You have some experience in managing tenancy matters,such as noise complaints, and an understanding of housing law and regulations,or you're eager to develop your knowledge in these areas. You thrive inproblem-solving, and you're able to communicate clearly and effectively withresidents from all backgrounds, simplifying complex issues when needed. You'reIT-savvy, comfortable with tools like Outlook, Word, Excel, and confidentadapting to new systems quickly. You also have an eye for detail when it comesto data.

You're ready to step into a role where your skills willmake a lasting impact!

Application process
Please attach a tailored CV for this role, ensuring it highlights relevantexperience and provides explanations for any employment gaps.

Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer a wide range of staffbenefits. For this role, these include:

-25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years ofservice

-Up to 8% contributory pension

In addition, all permanent and fixed-term employeesreceive a generous annual allowance of up to £300 to use towards health andlifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employeeshave access to cycling equipment throughout the year and can pay via monthlysalary deductions.

A2Dominion Group is a Disability Confident Employer which means that weare committed to employing disabled people and will: actively look to attractand recruit disabled people, provide a fully inclusive and accessiblerecruitment process, offer an interview to disabled applicants who meet theminimum criteria for the job, be flexible with assessing people so disabledapplicants have the best opportunity to demonstrate that they can do the job,make reasonable adjustments as required.
At A2Dominion Group, we recognise the positive value ofdiversity, promote equality and inclusivity in our hiring processes. We alwaysaim to recruit the person who is most suited to the job and welcomeapplications from people of all backgrounds - men and women, people of allages, sexual orientations, nationalities, religions, and beliefs.
If you require a reasonable adjustment during the recruitment process, pleasecontact our Resourcing Team to request: resourcing@a2dominion.co.uk

Meeting the role requirements
We recognise that some females will only apply for a role if they meet 100% ofrole requirements. If this sounds like you, we'd still encourage you to applyand also to arrange a call with one of our Resourcing Team to discuss yourapplication further at resourcing@a2dominion.co.uk

A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, andinclusivity make us better. We embrace the unique contributions of our peopleand seek to create a workplace where everyone feels like they belong. Find outwhy our people love working with us. Join us at A2Dominion, where yourexpertise will be integral to our recovery journey, creating lasting positivechanges in the lives of our customers. If you possess the right motivation anddrive to contribute to our recovery and change initiatives, we invite you toapply and be a crucial part of our team.

Closing date for this role is 25th July 2025, we reserve the right toclose this role upon appointment of a successful candidate. #J-18808-Ljbffr
Apply
Location:
Ealing, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
Management & Operations

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