We’re looking for a NAM / Commercial Manager to join a highly innovative foodie business with ambitious growth plans.

We are looking for a passionate and ambitious person to help us drive growth, build lasting relationships, and create solutions that continue to excite our foodservice customers.

Why Join the business

✅ Be part of a company that’s shaping food trends and driving innovation

✅ Work in a forward-thinking environment that champions growth and development

The role:

You'll play a key part in driving growth in key retail customers ensuring profitability, building long-lasting customer relationships, and be a proud ambassador for the brand and our products. Key responsibilities include:

We are particularly interested in candidates who have experience across retailers and convenience customers or who are keen to develop their customer base further. - We will look at buyers from the retail base

The role

• Identify and successfully land new business opportunities aligned with our company strategy and goals
• Oversee pricing, margins & costs while meeting customer needs
• Develop and execute strategic plans to support company growth, targets, and long-term success
• Work with customers to create solutions that drive value for both sides
• Build and maintain strong relationships with customers to drive loyalty and long-term success
• Lead tender submissions, aligning with strategy and securing necessary approvals
• Champion our brand, delivering exceptional customer experiences aligned with our values

Business Growth

• With a hunger for business success you’ll spearhead our ambitious future growth plans
• Play an active role in planning the annual commercial strategy
• Develop the annual sales budget with clear targeted & organic growth, and concise new customer targets
• Work with the Commercial Controller to identify and develop opportunities for new business
• Support ' Innovation and Product Development strategy
• Lead strategic customer presentations

Maintaining profitability

• Take ownership of the pricing model structure & sending of quotes
• Develop and implement ‘win-win’ solutions with customers (e.g. ensure all product margins are launched within the desired margins)
• Lead tender submissions, aligning with strategy and securing necessary approvals
• Maintain consistent margins with customers

Account management

• To liaise effectively and promptly with customers on commercial matters
• Ensure day to day supply requirements are met
• Understanding each customers requirements and their individual supply chain
• Lead internal communications on volume forecasts to ensure teams are aware of all updates (including product launches & delists)
• Collaborate with the NPD team to guarantee the first-class service our customers expect
• Work closely with the NPD, Process and Technical teams to manage customer specifications and the development process
• Maintain compliance with BRC standards

General

• Play an active role in cross-functional collaboration and role-specific projects
• Host & coordinate relevant meetings to ensure smooth operations
• Champion our brand, delivering exceptional customer experiences aligned with our values

Location - You can be based Leeds or West Yorkshire

Its a fabulous team, so you will want to be part of the fantastic culture.