Job Title: Music and Merchandise Executive

Location: Hybrid (with a minimum of one day per week in the London office). Candidates should ideally reside in the Greater London area as there is a requirement to be able to travel across the area to attend meetings and events. 

Hours: 35 hrs per week 

Contract type: 12 months Fixed Term Contract

Salary: £32,000 per annum

What we do: We help young people through cancer 

How we work: We’re Determined, United, Spirited and Kind 

What we’re looking for: 

• Someone with a passion for music, merchandise, and fan culture – with a sharp instinct for what excites audiences and a drive to turn creative ideas into fundraising success. 

• A candidate with proven e-commerce know-how – confident in managing online stores, executing targeted product campaigns, and delivering seamless customer journeys that boost revenue and brand impact. 

• A skilled collaborator who thrives working with artists and industry professionals – bringing bold merchandise projects to life online and at live events like the Teenage Cancer Trust at the Royal Albert Hall concert series. 

• A highly organised, detail-driven individual with a creative spark – ready to manage limited-edition product launches and help grow a fast-paced, high-impact merchandise programme. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.  

• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 

• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

• Health Cashback Plan: access a health cashback plan to cover medical expenses. 

• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.  

• Discount scheme: access exclusive savings at various high street retailers and gyms. 

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply:  

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.  

Key dates:  

Applications by Wednesday 6th August, 1st Stage Interviews 11th August online and 2nd Stage Interviews held in person in London on the 18th August. 

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.