ABOUT USThe Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.JOB DESCRIPTIONOur Empty Homes team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.About the roleWe are looking for a Plumber to join our team to support with the delivery of repairs in our void properties to ensure they are in a lettable standard, which will include plumbing and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Gloucester, Cheltenham and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week. There is a requirement to cover out-of-hours callouts on a rota basis, which offers an additional payment.We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced plumber, but you will also have great customer service skills and a willingness to go the extra mile to get the job done.The successful candidate will be based near Gloucester to ensure timely access to our customer locations. You must have a full UK driving licence, and a basic DBS check is required, which will be paid for by The Guinness Partnership.Key essential requirements of the roleYou must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic joinery, tiling, plastering, mould washes/treatment and flooring coverings.Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great serviceProven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.Ability to work with minimal supervision, demonstrating organisational and time management skills.Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.Ability to operate safely, considering any environmental circumstances and possible risks.Essential qualifications:NVQ Level 2 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.To find out more, please review the role profile. If this sounds like the opportunity for you, we would love to hear from you, apply today!Please note: You will be asked to provide proof of essential qualificationsREEDTGPBenefitsHolidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.Performance Pay:Annual Performance Score bonus subject to eligibilityLife Assurance:For peace of mind Guinness provides three times salary life cover in the event of your deathHealth Plan Options:There are a couple of health care schemes available depending on the post gradeVDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU workAdditional benefits include:Access to the Finance wellbeing portalProfessional subscription annual paymentTravel season ticket loanCar lease schemeJBRP1_UKTJ