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Job Description

Multi Site General Manager\n\nAt Zachary Daniels, we are really excited to be working with one of the UK's fastest-growing hospitality brands. We're looking for a passionate and driven Multi Site General Manager to lead a high-performing hospitality team in Manchester. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team.\n\nYou'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment.\n\nBenefits & Perks\n\nPrivate health and dental insurance\n\n25 days annual leave (plus bank holidays)\n\nAn additional paid day each year to pursue a personal passion\n\nSalary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical\n\nFree coffee, matcha and other drinks while at work\n\nA positive, supportive culture with regular team events\n\nKey Responsibilities\n\nOperational Leadership\nLead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience.\n\nTeam Leadership\nRecruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture.\n\nFinancial & Commercial Management\nManage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency.\n\nContinuous Improvement\nImplement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance.\n\nAbout You\n\nAt least 2 years of experience leading operations in a hospitality or customer-focused environment\n\nProven experience managing and developing teams\n\nExperience overseeing inventory and supply ordering\n\nStrong communication and interpersonal skills\n\nHands-on leadership style with a proactive approach\n\nExcellent organisational skills and ability to work under pressure\n\nA genuine passion for hospitality and great customer experiences\n\nBH35702

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