Mortgage Administrator – £30,000 | Hornchurch, Essex | Join a Growing Residential Mortgage Brokerage

Are you an organised, detail-focused Mortgage Administrator looking to take the next step in your career?

This is your chance to join a successful, fast-paced mortgage brokerage where your efficiency and precision will directly impact client satisfaction and broker success.

About the Company

Our client is a well-established and growing residential mortgage brokerage based in Hornchurch, Essex. They pride themselves on providing exceptional service, expert advice, and a seamless mortgage journey for their clients. With a strong reputation across the market and a busy team of high-performing brokers, they are now looking to expand their support function with an experienced Mortgage Administrator.

You’ll be joining a company that truly values its people — offering career stability, professional development, and a friendly, collaborative environment where your contribution is recognised.

About the Role

As a Mortgage Administrator, you’ll play a key role in managing the full post-application process, from submission through to completion. You’ll liaise with brokers, lenders, and solicitors to ensure every case is handled with accuracy, speed, and care. Your organisational skills will help keep cases moving efficiently, ensuring clients enjoy a smooth, stress-free experience.

Key Responsibilities

• Support Mortgage Brokers by managing mortgage applications from submission to completion.
• Liaise with clients, lenders, and solicitors to obtain updates and documentation.
• Prepare and check documentation for accuracy and compliance.
• Maintain internal systems and CRM databases with up-to-date case notes.
• Monitor case progress proactively, identifying and resolving any issues quickly.
• Deliver excellent customer service and uphold compliance standards at all times.

Package & Benefits

• Salary: £30,000 per annum
• Hours: Monday – Friday, 9am–5:30pm
• Location: Hornchurch, Essex
• Environment: Professional, friendly, and supportive team culture
• Progression: Clear development path into senior administration or mortgage advice roles

Skills & Experience Required

• Previous experience as a Mortgage Administrator (minimum 1 year preferred)
• Strong understanding of the mortgage process from application to completion
• Excellent communication and organisational skills
• High attention to detail and accuracy under pressure
• Confident liaising with clients, brokers, and solicitors
• Proficient with Microsoft Office and CRM systems

Why Apply?

Join a brokerage that’s growing fast and values every member of its team — where your professionalism will be rewarded and your career supported long-term.

Apply now to take the next step in your mortgage career.