Modern Workplace Team Leader

New Today

Modern Workplace Team Leader
We're looking for a passionate and experienced Modern Workplace Team Leader to guide our team of 2nd and 3rd line engineers in delivering best-in-class support and innovative workplace solutions to our customers.
Youll play a pivotal role in driving operational excellence, team development, and service performance. This is a hybrid role blending hands-on technical expertise with strategic leadership.
This role follows a 07:00 19:00 shift pattern, with on-site days at our Salford Quays office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays.
Youll be responsible for:
Lead, mentor, and develop a team of Modern Workplace Engineers, fostering a high-performance and customer-focused culture Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the function in line with LIMAs growth plans Support the Service Delivery Lead in ensuring that operational KPIs and statistics are within the agreed targets, and initiatives are identified to drive continual service improvement Manage incidents from customers and LIMAs cloud environment on a priority basis and provide the highest standards of professionalism and skill, to resolve customer issues efficiently and accurately Provide a knowledgeable point of tech...
Apply
Location:
Salford
Salary:
£50,000
Category:
Admin, Office, Secretarial & PA

We found some similar jobs based on your search