Mobile Relief officer
New Today
Join the Global Leader in Security – Securitas
At Securitas, we’re proud to be one of the world’s leading security service providers, trusted by global brands across banking, retail, corporate, and leisure sectors. Our mission is to help make the world a safer place – and we’re looking for dedicated professionals to join us.
Position: Relief Mobile Security Officer
Location: Securitas Security Services (UK) Ltd
First Floor, 4 Vance Business Park, Norwood Road, Gateshead, Tyne and Wear, NE11 9NE
Hours: 36 hours per week (typically 12-hour shifts)
Must be available for both day and night shifts, including weekends, as needed to cover core staff
Pay Rate: £12.60 per hour
Transport Requirement:
- Must hold a full UK driving licence with a minimum of 2 years’ driving experience
Valid SIA licence
Minimum 1.5 years of experience in a mobile security role
Able to work independently and adapt to changing situations
Comfortable with using technology (e.g. mobile apps, reporting tools, GPS systems)
As a Relief Mobile Officer, you’ll play a vital role in supporting site coverage and operational continuity, with a flexible schedule across various locations.
Key Requirements
- Valid SIA Licence – Essential
- First Aid Qualification – Preferred
- Computer Literate – Comfortable using systems in a busy gatehouse
- Strong Customer Service Skills – Professional and friendly manner required
- Previous Gatehouse or Reception Experience – Desirable
- Excellent Communication – Verbal and written
- Punctual, Reliable, and Professional
- Someone who thrives in fast-paced environments
- A confident communicator with great attention to detail
- A team player with a proactive approach
- Willingness to go above and beyond in service delivery
Are you a dedicated, hardworking, and committed professional looking for a role where you can develop and progress? We are looking for a Security Officer to join our team, ensuring a safe and secure environment while delivering excellent customer service.
Essential Criteria & Requirements:
Willingness to learn and progress within the role
Excellent Communication Skills
Flexible and adaptable to different shifts and responsibilities
Professional, presentable appearance – first impressions matter
Hardworking, reliable, and committed to the role
Job Description
Join Our Team!
We are looking for a professional and punctual individual with strong customer service skills, good communication, and experience in conflict management, time management, and report writing. Responsibilities include access and egress control, site patrols, and maintaining a customer-focused approach while ensuring detailed report writing.
If you have the skills and dedication, apply today!
Responsibilities:
- To provide security services at various sites across a defined geographical area as required.
- Protecting the customer’s employees, property, and other assets in line with the relevant Assignment Instructions and site-specific customer requirements.
- Delivering the highest levels of customer service which consistently demonstrate Securitas’ core values of Integrity, Vigilance, and Helpfulness. (NB: the prospective Security Officer must have acquired the full SIA licence before being able to start work on operational shifts).
- Display an outstanding level of customer service.
- Take responsibility for problems that staff and visitors may have.
- Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.
- Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
- Undertake any other duties as requested by Branch Management.
- Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.
- Wellness advice and support, including financial, emotional and physical.
- Dental and Physical health plans
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Discounts on high street brands, online shopping, holidays and days out, Arriva bus travel and eligibility for Costco membership
- Mortgage Advise, Payroll ISA's
- Support with further education
- Valid SIA Licence
- Full UK driving licence with at minimum 2 years’ driving experience
- RTW in the UK & 5-year checkable history
- Good customer service and written/verbal communication skills
- Computer literate
- Flexible to workdays, nights and weekends
It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
We support our workforce through initiatives such as:
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
- Health & Well-being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
Take the Next Step
Join us and be part of a team that values you. Click ‘I'm Interested' and start your career with Securitas UK today! #J-18808-Ljbffr
- Location:
- Gateshead, England, United Kingdom
- Salary:
- £80,000 - £100,000
- Job Type:
- PartTime
- Category:
- Bio & Pharmacology & Health